An Experiment to Apply Some Substance-Theories to the Development of an ODSS in a Small Company

The focus of this research is on the appropriateness of the Substance-Theory-Oriented approach to the implementation of an Organizational Decision Support Systems in a small company. An ODSS is a general-purpose, multiple-user, large-scale system that has a relatively definite, continuous and organized position in the planning and decision making processes of an organization and which are designed for a variety of organizational decisions. We constructively show by means of a real case how the substance theories can be used to determine the actual contents of an ODSS. We have tested design guidelines and implementation strategies that can be exploited in small business companies in general.